The Table Group

A Patrick Lencioni Company
Simple Wisdom for Organizations

The Three Big Questions for a Frantic Family is the story of Theresa and Jude Cousins. The couple is knee deep in the chaos of managing a family, a household and raising four children. Beyond the rigors of parenting, Theresa and Jude are overwhelmed by volunteer activities, business trips, family trips, soccer games, swim practice, birthday parties, play dates, Girl Scout meetings, client meetings, parent-teacher meetings, back-to-school nights, and in-law visits. As a result, they live in a constant state of hustle, with little free time to relax and communicate with one another. Theresa bears the brunt of the situation, and she has had enough.

After numerous declarations that things must change, Theresa finally has a revelation one day when Jude says, “If my clients ran their companies the way we run this family, they’d be out of business.” Theresa decides to take a different look at her husband’s consulting practice, with her eye on family life. Ultimately, she adapts his methodology for creating healthy organizations to the Cousins family, “the most important organization of all.”

During the story, Theresa struggles to operationalize her theoretical breakthrough, trying to balance theory with application in the real, messy world of family life. She experiences ups and downs along the way, but eventually develops a model that works.

Book Tools

The Three Big Questions for a Frantic Family Model

The Three Big Questions outlines a simple model to help transform the way we manage our families.

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Frantic Family Article

Read a brief article about the frantic family model.

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Author Q&A

Patrick Lencioni answers some common questions about his new book and model.

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Video

View Pat being interviewed on Frantic Family.

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Reviews & Press

The 3 Big Questions For a Frantic Family: A Leadership Fable

By Andrea Sachs — Time Magazine 8/28/2008

Memo to mom: “if my clients ran their companies the way we run this family, they’d be out of business.” So says the management-consultant dad in this slim but thought-provoking volume. BlackBerrys are blurring the line between work and home. Why not apply business principles to “the most important organization in your life”? It’s hard to argue with the idea that family goals should be carefully articulated. Likewise, a weekly family meeting can only help team spirit. But please, let’s draw the line at pink slips.


Family Business

by Gabriella West — Publishers Weekly, 7/14/2008

In The Three Big Questions for a Frantic Family (Reviews, June 23), Patrick Lencioni reveals how management techniques can bring greater serenity to harried, overextended families.

When did you become interested in business writing?

I began writing just over 10 years ago, somewhat by accident. I had come up with a theory about leadership and began sharing it with clients and colleagues, who encouraged me to write a book about my ideas. I decided not to write a traditional business book (I rarely finished the business books I bought!), but would try to write something that was as compelling as it was useful. I had taken a screenwriting class in college and, drawing on that, wrote a dialogue-intensive, plot-driven story to convey my theories. I have written six books, including The Five Dysfunctions of a Team and The Three Signs of a Miserable Job.

What impact do you expect to have with this book? Reading it, I got a sense that your goals and expectations were quite modest.

My hope is that readers of my book will take small but important steps toward creating more context in their lives. I use the term “small” to describe those steps because I think it’s important to give people realistic goals; all too often, books and articles call upon families to radically change the way they live by adopting comprehensive and overly prescriptive programs. The result is that few families choose to implement the programs, and even fewer stick with them for any meaningful length of time. Ironically, the small steps I advocate can actually have a profound impact on families, because the nature of those steps is fundamental and not merely a cosmetic or tactical change. What I'm recommending can be truly transformational, not because it is complex or intricate, but precisely because it is simple and core to everything a family does.

Why did you decide to frame the book the way you did, through a fictional character, Theresa, and her efforts to create a long-term strategy for her family?

That the main character in my story is a mother is no accident. As important as fathers are to the health and success of families, it is often the mother who is key to initiating and implementing change on a day-to-day basis. That is true whether both parents work, or whether mom stays home. Also, I think that moms often experience the pain of a frantic family in a unique and heightened way. Their role as the keeper of the social and activity calendar in most families puts them in the position of greatest responsibility for, and victim of, a frenzied, overcommitted schedule. But as I've described in the story, the role that a father plays is critical, even if slightly secondary

Praise for Frantic Family

Readers Applaud Frantic Family

"A guidebook for frantic families who want to reduce stress, tension, and pressure, and make the adventure of family life more exuberant."

— Frances Hesselbein

Chairman and founding president of Leader to Leader Institute, formerly the Peter F. Drucker Foundation for Nonprofit Management; former CEO, Girl Scouts of the U.S.A.

"This is terrific. Just like he does in his business books, Lencioni combines great fiction with uncommon wisdom and practical advice. He provides simple tools that will help any family reduce stress and increase vitality."

— Tim Tassopoulos

Senior Vice President, Operations

Chick-fil-A, Inc.

"By interjecting concepts like strategy and organizational values into families, Lencioni may just revolutionize the way we see our roles as leaders at home. This should be a classic."

— Jim Levine

Author, Working Fathers: New Strategies for Balancing Work and Family

"Finally, a family book that doesn’t bore me with academic jargon or make me feel inadequate as a parent. I loved it and put it to use immediately."

— Patty DeWitt

School teacher, wife, mother of three

"Patrick’s delightful story is as engaging as it is powerful. He elevates the difficult role of managing a family to the place where it belongs."

— Elisa Morgan

CEO, MOPS International; Publisher, FullFill

Stories

Media Resources

The Three Questions for a Frantic Family Book Jacket

PNG of the book jacket »

PDF of the book jacket »

Author Q&A

Patrick Lencioni answers some common questions about his new book and model.

Download the Q&A »

Video

View Pat being interviewed on Frantic Family.

Watch video »

Media Reel

View clips of Patrick Lencioni on CNBC, ESPN, Niel Cavuto and more.

Watch reel »