"The quality of the products is tremendous. Hearing directly from author Patrick Lencioni is a great way to connect with the material and start the process of building teams. We plan to roll our program out extensively within the firm."

Deloitte, a global professional services firm, developed and implemented a team training module utilizing The Five Dysfunctions of a Team for both its internal and client project teams. Following a major realignment of the firm, teamwork throughout the organization became a real priority. Led by a regional managing partner, the firm initiated a process to develop a culture of high performance teaming.

After evaluating a variety of options and team models, a course on based on the Five Dysfunctions was developed. In this half-day course for team leaders and members, participants view The Five Dysfunctions of a Team: A Video Presentation, and then follow-up with an Online Team Assessment to provide each team with specific points of action.

Specifically, Deloitte uses the video to "unveil" each dysfunction, and then discuss its implications as a team. This provides both the theory and application necessary to make meaningful progress on the team. The Online Team Assessment then provides insight to how each team is actually performing against the model and outlines a plan for overcoming the dysfunctions.

Deloitte uses the products to establish a clear common language and expectations, thereby eliminating the ambiguity that exists when new project teams are formed. With the ramp-up time significantly shortened, teams have become significantly more productive in a shorter period of time. Many team members were so enthusiast about the program, they plan to use the concepts and tools with their client teams.

Based on the overwhelmingly positive response from participants, the course is now being rolled out more broadly and made available on Deloitte's intranet.

"The Table Group's Online Team Assessment provides a significant springboard for team dialogue around our most important and critical issues. The assessment along with the field guide are essential parts of our company's teambuilding process, and a critical component to driving our company's culture."

In an effort to develop and improve teamwork throughout the company, Rackspace has applied several facets of the Five Dysfunctions. This fast growing technology company, recognized worldwide for their "fanatical" customer service, uses the Online Team Assessment as a key component of its teambuilding sessions. The assessment stimulates conversation among team members and helps draw out difficult topics. Following the diagnosis provided by the Team Assessment Report, the facilitator can then focus the remainder of the session on the most pertinent areas.

To further embed the five dysfunctions concepts into the company, exercises from Overcoming the Five Dysfunctions of a Team: A Field Guide are used. This tool help teams at Rackspace take immediate action and see meaningful improvement. Customers are benefiting from Rackspace's stronger sense of clarity and improved team dynamics, fulfilling their corporate goal of fanatical customer service.

"During a critical period of change for the company, I used The Five Dysfunctions of a Team book and video to align my team around a common vision. It has been an invaluable tool for ITT Visual Information Solutions."

The president of this midsize software company uses The Five Dysfunctions of a Team as a tool to improve communication among his direct report team and credits the book as helping the company during a pivotal period of transition. In an effort to keep the concepts from the book alive in the organization, ITT Visual Information Solutions uses The Five Dysfunctions of a Team: A Video Presentation as a periodic refresher for the executive team and as a training tool for the sub-teams in the organization.

Using these products, the quality of the team's conversations improved dramatically. The company's renewed focus helped them surpass their monthly sales and income targets and enjoy double digit growth, prior to their acquisition.

“Finally a non-touchy-feely, highly practical tool for getting our hands around what it means to work like a team! Nothing has crystallized our approach to teamwork like this Assessment.”

“My team made remarkable progress after using The Table Group‘s Team Assessment. It pinpointed our issues in a way that made taking the next step easy. We will never be the same!”

“The Team Assessment helped my team take the focus off the personal relationships and give us a more functional model from which to assess ourselves and make change. The Team Summary snapshot is an easy, ongoing tool to measure our performance and results going forward.”

“The Table Group‘s Online Team Assessment provides a significant springboard for team dialogue around our most important and critical issues.”