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The Difference Conflict Makes

Aug 07

Teams that fear conflict . . .

  • Have boring meetings
  • Create environments where back-channel politics and personal attacks thrive
  • Ignore controversial topics that are critical to team success
  • Fail to tap into all the opinions and perspectives of team members
  • Waste time and energy with posturing and interpersonal risk management

Teams that engage in conflict . . .

  • Have lively, interesting meetings
  • Extract and exploit the ideas of all team members
  • Solve real problems quickly
  • Minimize politics
  • Put critical topics on the table for discussion

To learn more about conflict and the model in the book, The Five Dysfunctions of a Team, click here.