In Overcoming the Five Dysfunctions of a Team: A Field Guide, best-selling author Patrick Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions—using tools, exercises, assessments and real-world examples.
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The Five Dysfunctions of a Team outlines the root causes of politics and dysfunction on the teams where you work, and the keys to overcoming them. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. However, they don't die easily. Making a team functional and cohesive requires levels of courage and discipline that many groups cannot seem to muster.
DYSFUNCTION #1: ABSENCE OF TRUST
The fear of being vulnerable prevents team members from building trust with each other.
DYSFUNCTION #2: FEAR OF CONFLICT
The desire to preserve artificial harmony stifles productive ideological conflict within the team.
DYSFUNCTION #3: LACK OF COMMITMENT
The lack of clarity and/or buy-in prevents team members from making decisions they stick to.
DYSFUNCTION #4: AVOIDANCE OF ACCOUNTABILITY
The need to avoid interpersonal discomfort prevents team members from holding each other accountable for their behaviors and performance.
DYSFUNCTION #5: INATTENTION TO RESULTS
The pursuit of individual goals and personal status erodes the team's focus on collective success.
Teams willing to address the five dysfunctions can experience the following benefits. High performing, cohesive teams:
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