Overcoming The Five Dysfunctions

Overcoming The Five Dysfunctions of a Team: A Field Guide

By Patrick Lencioni

$27.95

In Overcoming the Five Dysfunctions of a Team: A Field Guide, best-selling author Patrick Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions—using tools, exercises, assessments and real-world examples.

The Concept

The Five Dysfunctions of a Team outlines the root causes of politics and dysfunction on the teams where you work, and the keys to overcoming them. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. However, they don't die easily. Making a team functional and cohesive requires levels of courage and discipline that many groups cannot seem to muster.

Trust Committment Accountability Results Conflict Download PDF
  • Dysfunction #1: Absence of Trust

    The fear of being vulnerable prevents team members from building trust with each other.

  • Dysfunction #2: Fear of Conflict

    The desire to preserve artificial harmony stifles productive ideological conflict within the team.

  • Dysfunction #3: Lack of Commitment

    The lack of clarity and/or buy-in prevents team members from making decisions they stick to.

  • Dysfunction #4: Avoidance of Accountability

    The need to avoid interpersonal discomfort prevents team members from holding each other accountable for their behaviors and performance.

  • Dysfunction #5: Inattention to Results

    The pursuit of individual goals and personal status erodes the team's focus on collective success.

Characteristics of High Performing Teams

Teams willing to address the five dysfunctions can experience the following benefits. High performing, cohesive teams:

  • Are comfortable asking for help, admitting mistakes and limitations and take risks offering feedback
  • Tap into one another's skills and experiences
  • Avoid wasting time talking about the wrong issues and revisiting the same topics over and over again because of lack of buy-in
  • Make higher quality decisions and accomplish more in less time and fewer resources
  • Put critical topics on the table and have lively meetings
  • Align the team around common objectives
  • Retain star employees

Free Tools & Resources

Download our free tools and resources that will supplement your understanding of the five dysfunctions model.

The Concept

The Five Dysfunctions of a Team outlines the root causes of politics and dysfunction on the teams where you work, and the keys to overcoming them. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. However, they don't die easily. Making a team functional and cohesive requires levels of courage and discipline that many groups cannot seem to muster.

Trust Committment Accountability Results Conflict Download PDF
  • Dysfunction #1: Absence of Trust

    The fear of being vulnerable prevents team members from building trust with each other.

  • Dysfunction #2: Fear of Conflict

    The desire to preserve artificial harmony stifles productive ideological conflict within the team.

  • Dysfunction #3: Lack of Commitment

    The lack of clarity and/or buy-in prevents team members from making decisions they stick to.

  • Dysfunction #4: Avoidance of Accountability

    The need to avoid interpersonal discomfort prevents team members from holding each other accountable for their behaviors and performance.

  • Dysfunction #5: Inattention to Results

    The pursuit of individual goals and personal status erodes the team's focus on collective success.

Characteristics of High Performing Teams

Teams willing to address the five dysfunctions can experience the following benefits. High performing, cohesive teams:

  • Are comfortable asking for help, admitting mistakes and limitations and take risks offering feedback
  • Tap into one another's skills and experiences
  • Avoid wasting time talking about the wrong issues and revisiting the same topics over and over again because of lack of buy-in
  • Make higher quality decisions and accomplish more in less time and fewer resources
  • Put critical topics on the table and have lively meetings
  • Align the team around common objectives
  • Retain star employees

Free Tools & Resources

Download our free tools and resources that will supplement your understanding of the five dysfunctions model.